Everyone from the company is friendly, professional, and truly wanted to give me the best service possible. I am now their biggest fan and could not recommend them more highly. An honest, superior, customer-caring business. Five stars plus!
Constance F.
Doug explained all the different options that I could do, made his recommendations and answered all the questions I had doing my research. The price was great, but the service was the best part. I could go on forever about what a great experience it has been, but it really comes down to the customer service (thanks Rae!) and the genuine honesty and pride they displayed doing the work on my house. It is a dying craft and I am glad they make it part of their business. They are true professionals. Thanks for everything!
Kathryn D.
This company went above and beyond. We were having issues with our home warranty company and they stepped in to help. Providing the necessary information that proved the claim fell under our contract. The work we needed done was during the hottest part of summer and they scheduled us quickly so we weren't left burning up in 90 degree weather. Would recommend this company and have had them out for other services.
Tyler H.
I have used Uptown twice and was connected with them via my home warranty company. Each time Uptown was excellent with their assistance, service, and communication. The staff and owner went the extra length in making certain that the correct repairs were performed, even when the warranty company was being difficult. The repair was made, the technicians were great, and everything was done in the most timely way possible. I will continue to use this company and recommend them to anyone who needs a reputable and honest heating and cooling company.
Ded H.
Uptown Heating and Cooling is a top notch company!! I am as impressed as I can be with any company that I have contracted with in the last 20 years. From my initial phone interaction with Rae, to when the guys left my house they were extremely professional, courteous, clean, and thorough. They left no stone unturned. The person that installed my furnace was Kovin along with his staff member he was mentoring, Craig. Kovin explained everything to me in detail, and gave me updates along the way as they were installing the unit. His work was superb and his service was excellent!! Rae's customer service and empathy that she had with my situation was refreshing and I was very appreciative of it! In today's culture we don't see this type of customer service as much so I really value it when it happens. Uptown is a model company and receives an A+ in every category in my book! If you are looking for a reputable HVAC company that values their customers please don't look any further!
Nick D.