Uptown Heating and Cooling is a top notch company!! I am as impressed as I can be with any company that I have contracted with in the last 20 years. From my initial phone interaction with Rae, to when the guys left my house they were extremely professional, courteous, clean, and thorough. They left no stone unturned. The person that installed my furnace was Kovin along with his staff member he was mentoring, Craig. Kovin explained everything to me in detail, and gave me updates along the way as they were installing the unit. His work was superb and his service was excellent!! Rae's customer service and empathy that she had with my situation was refreshing and I was very appreciative of it! In today's culture we don't see this type of customer service as much so I really value it when it happens. Uptown is a model company and receives an A+ in every category in my book! If you are looking for a reputable HVAC company that values their customers please don't look any further!