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Reviews

At Uptown Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
182 Reviews

Jon Muncie
12/11/2024
Had Uptown Heating & Cooling install a new Amana furnace & A/C unit in our house before winter. Doug & Raye were easy to work with as far as making sure that we were getting the right setup for our home @ a reasonable cost. The technicians (Kraig & Kevin ) worked great as a team installing our units, & answered any questions or concerns during the process. Will continue to have Uptown service our units as long as we can in the future .
Leslie Russell
12/04/2024
Doug came out to give a 2nd opinion on possible furnace replacement and was honest and provided a lot of information that ended up saving us thousands of $$. Would definitely trust and recommend this company.
Megan Searles
12/02/2024
Fantastic service all the way around! Came home on Thanksgiving Day from vacation to find a freezing home and a furnace that stopped working. Dave came out within 3 hours of us contacting Uptown Heating and Cooling and identified the problem. Rather than spending money to fix a 20+ year old unit we decided to get a new system. Doug gave us 3 different options (good/better/best) and the prices were extremely reasonable. Kraig and Keith came out to do the installation and were friendly, funny, fast and professional. They had the old unit out and the new system in within 7 hours, cleaned up all the mess and we now have a warm house again. So glad we went with Uptown Heating and Cooling and will recommend them to all of our family and friends!
Michael McCullough
11/21/2024
Called Uptown to inquire about adding a humidifier to our furnace. They came out the next morning to review the current setup and recommended the best option for our needs. They were able to installed the humidifier the next day! The tech, David, was very knowledgeable and very helpful. I am now switching the yearly maintenance to Uptown as well. I highly recommend them.
Tom Lehman
11/15/2024
Easy to work with on your HVAC system. Highly recommended!
Brenda Goff
11/14/2024
Always pleasant and competent. :)
Susanna
11/11/2024
I have been nothing but pleased with Uptown Heating and Cooling. They have A+ communication, responsive to calls, questions, and scheduling. The service reps they send out are professional and honest. Never once have they tried to sell me on something unnecessary like other businesses I have used in the past. I have referred friends and family to them. And I would recommend them any day. Wonderful company!
Brenda Moncrief
11/07/2024
Great Company...thank you for your service.
Candice Brown
11/06/2024
Our 20-year-old furnace decided it was time for us to part, and we were given an extremely fair price for a new unit. The price included installation, labor, and haul away of our old unit. The team showed up on time and were very professional. Before they left, they made sure all questions were answered. We are 100% satisfied with the professionalism, fairness, and quality offered by Uptown Heating and Cooling. I will recommend them without hesitation to anyone.
Linda C
11/05/2024
Excellent service!
Ken Minard
11/05/2024
Staff was very knowledgeable and professional. I recommend this company.
Brian Kusek
10/28/2024
Great company, honest people, great value
Diana Phelps
10/16/2024
They do a wonderful job. Always on time and very informative and does a thorough job. Extremely customer friendly.
Logan Ferguson
10/14/2024
Uptown has replaced our furnace and air conditioner. Now they cover our PMs and any other issues they pop up. Our experience with them has been simply amazing! They are so friendly and easy to work with. Any time we have an issue, they are able to respond quickly and fix the problem. I genuinely trust they are going to a good job without trying to upsell on anything unnecessary.
Gayle Seroka
10/14/2024
RD RDW
10/04/2024
David did an excellent job servicing our HVAC system. He was knowledgeable, efficient, and professional. Uptown Heating & Cooling is the best in Columbus.
Arelis
09/24/2024
(Translated by Google) Manuel Olmost good service. (Original) Manuel Olmost buen servicio.
Chris L
09/23/2024
Kept us well informed throughout the process. Very polite and efficient. Done within the 6-8hrs they promised. Couldn’t ask for more. Kraig was extremely professional. Relatively quiet also. I was able to work from home with no issue. Thanks to both technicians. Great job.
Bianca Hoshina
09/17/2024
Great customer service - got my parents air conditioning up and running quickly. Friendly and professional.
Trevor Randall
08/29/2024
⭐️⭐️⭐️⭐️⭐️ Uptown will always be my first call for all my HVAC needs! They are good and honest people. Thank you so much for all the help over the years!
Dawn Wipert
08/08/2024
Keith, Kraig and Dave were very skilled and respectful technicians, they worked fast and cleaned up after themselves. We highly recommend Uptown Heating and Cooling.
Richard Schreiber
08/01/2024
Outstanding company. I have a business, home and rental properties in Westerville and this company has helped me with all three for many years now. Reliable and friendly— a classic Mom and Pop operation.
Nathan Okuley
07/24/2024
I've worked with Uptown on two different properties and both times the team was very quick to visit (even in the middle of summer), educational, and great to work with. It's never "fun" having heating or cooling issues, but they do a great job of giving transparent pricing and working to resolve the issue. While I hope I don't have to see them again any time soon, I endorse their work and the team!
David French
07/22/2024
HVAC replacement choice. Very friendly and informative while providing competitive pricing. Installation team did a professional job and left the site clean and orderly. Thanks for the great work.
Beth Morvay
07/17/2024
Located in Westerville
Kraig got our AC back up and running and was quick and professional. The following day, Geno replaced our hot water tank and was also great to work with. We're always pleased with the service and pricing of work done by Uptown!
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