Reviews

We had no heat in the middle of winter. A repair tech came to our house the same day I called. Gave us the option of repairing or replacing our 30 plus year old furnace with no sales pressure. We opted for replacement, and had a new furnace installed the next day. The techs and the owner were friendly and professional. Price was reasonable and we were very happy with the job. Will definitely use them for maintenance and will recommend them to family and friends.

The service was incredible and very timely. They arrived when they said they would and completed the work quickly. They cleaned up and were very courteous. I am impressed with Uptown Heating and Cooling. I would highly recommend them!

They installed a new air conditioner and furnace. We are happy with the cost, the options given to us by Doug, and the guys who installed everything!

Great local company to work with for our furnace and ac needs. Highly recommend.

Kovin and Craig did an amazing job. They were very professional and were in and out in no time. Explained our options and showed us how everything worked. Highly recommend.

A great company to work with. We had an issue and found out we needed a replacement furnace on a Friday evening from another company. The other company didn’t have any inventory on hand and would not be able to replace until mid next week. This was not acceptable during these cold winter days. Uptown has normal hours past 5pm and they were able to help in my situation. They were able to provide a quote and had inventory on hand to install the next day, which was a Saturday. Thanks again Rae and the team for your help in this stressful situation.

Talk about customer service! This company is top-notch. I called in early Christmas Eve with a furnace that was down. Not only did they work me in the hectic schedule, they gave me troubleshooting advice on the phone.

😀 Saved our bacon again!!! Had a furnace go out on -6 December day - fixed the same day thankfully - fast, friendly service -thx a bunch!

I had an issue with my heat pump and called them on Monday afternoon. They came out Tuesday morning shortly after 9 AM. The technician was very courteous and knew what the issue was immediately. I feel this company is one that can be trusted and I highly RECOMMEND them.

Great company with fair prices. Being a plumber, I have experience on what good customer service is and good quality workmanship. These guys hit both, which are my top priority when working for a customer myself. Always will recommend and use them.

Uptown was responsive and professional from the start. Kovin who came out was professional, informative and efficient. I was really impressed with him and the rest of the experience. They gave me several options to choose from and why I should go the route I did. My family is enjoying a heated home just in time. Thanks to Uptown and the whole team. Great Experience! Tony

When you go looking for an HVAC repair, you're not sure who to trust. These guys have more than earned my trust and have made a customer for life. They explain it, they work with you, and, with HVAC, it may not be something you want to hear, but you can know they are giving it to you straight and not padding their estimates. I will be returning for business, as they have more than earned my trust.

When our condenser froze over at n our HVAC unit this past summer we called Uptown. We had called multiple other companies and we would have to wait months to get service. Uptown came out in 1 day and helped us with financing our new unit. On top of that they purchased the free standing unit we bought to hold us over while waiting for the unit. Ray (customer service) is so kind and understanding and the service team is super knowledgeable and professional. They just called to schedule a check up as we are entering into cold weather!! Don’t look anywhere else choose Uptown today!

Transparent, Prompt, Reliable. I had a broken AC on a warm day and they were able to send out a technician two days later--and this was around a holiday. Nick came within the time window and explained the problem and the solution clearly. The price was what I expected, ($70 to diagnose and another $60 for the repair and parts) and most importantly, the AC works well again.

Nate, was super informative. A/C wasn't working and the fix was relatively simple but he walked through the whole system for me and was very educational. Will definitely use Uptown when I replace this system.

From initial service call to the installation of a new A/C unit the service was outstanding. Kovin and Josh installed a new A/C unit. They were professional, punctual and very helpful explaining all details and answering questions. It was a rainy day and they laid tarps down on my floors and wore shoe covers. I was very impressed, this isn't the norm in my experience. We also use them for our yearly maintenance checks on the furnace, humidifier, and A/C. I highly recommend Uptown Heating and Cooling.

My family faced a lot of life challenges while purchasing a home. When it was time to move in, somebody stole parts from our air conditioner. Uptown Heating and Cooling, LLC. came to the rescue and was very professional. Their team walked us through many options including their knowledge of system issues due to blockchain backlogs. I accepted their advice, and everything worked as expected and my family was able to unpack in comfort. I appreciate Uptown Heating and Cooling for exceeding my expectations and removing a burden from my shoulders.

My family faced a lot of life challenges while purchasing a home. When it was time to move in, somebody stole parts from our air conditioner. Uptown Heating and Cooling, LLC. came to the rescue and was very professional. Their team walked us through many options including their knowledge of system issues due to blockchain backlogs. I accepted their advice, and everything worked as expected and my family was able to unpack in comfort. I appreciate Uptown Heating and Cooling for exceeding my expectations and removing a burden from my shoulders.

After a nightmare dealing with a home warranty company ALL last summer, my daughter and her husband finally gave up and called Uptown!! The assessment was quick and the work was done FAST and efficiently!!! The two men who did the work were super polite and friendly and obviously knew what they were doing!!! My daughter, her husband and 2year old are FINALLY able to sleep in comfort!!! The price was amazingly reasonable!!! I cannot recommend Uptown enough!!!! You have saved the summer!!!!

Uptown Heating and Cooling was excellent. Very responsive and very reasonable. Kovin and his team were professional, friendly and efficient. 10 out of 10 would recommend. We had our furnace replaced and it was helpful to be educated on what exactly had gone wrong with our old one and the several options we had for fixing/replacing.

I called Uptown Heating and Cooling for a problem with my heat pump during our recent winter storm. I called Uptown on Thursday during the storm and they had a technician at my house in less than 3 hours. It was determined that my 20 plus year old system should be replaced. I had a replace quote that evening. I accepted and on Monday had my heat pump and furnace replaced. The two technicians, Kovin and Josh, that did my job were professional, respectful and courteous. Their work was top notch. Im more than pleased with the job that was done. Rae was in constant communication with me and answered all my questions. In this day of bigger is better we need to remember our small businesses. My experience with Uptown Heating and Cooling was exceptional. I highly recommend that if you have any heating or cooling issues please give them a call.

First things first, THANK YOU Ray, Josh and Kovin for helping us out through this emergency, by installing our new furnace, without you, I don’t know what would’ve happened. This local company went through so many hoops to make sure we were taken care of, always kept me up to date on everything including making special phone calls to our warranty company, way above the call of duty and we’ll never forget you! Uptown Heating and Cooling did an exceptional job, techs and the installers were professional to the tee! I will definitely be using them on other work that I need done, no question! I highly recommend this local company for your heating and cooling services. Thank you ALL! The Wilson Family

Andrew was professional and answered all of my questions.